Personal Data and Cookies Policy
Welcome to https://www.belib.paris website
This Personal Data & Tracking Cookies Charter (hereinafter the “Charter”) aims to inform you of the rights and freedoms that you can exercise with respect to our use of your personal data and describes the measures implemented to protect such data.
The City of Paris (Ville de Paris) is the “Data Controller” with responsibility for processing personal data used to manage the website at https://www.belib.paris. Any data processing is carried out in accordance with applicable laws.
1. Purpose of processing, legal basis, storage period and types of data collected
When visiting the website at https://www.belib.paris, your personal data may be subjected to the following types of processing:
| Purpose | Purpose | Personal data categories | Legal basis | Storage period |
|---|---|---|---|---|
| Subscription to an electric vehicle charging service Processing of customer complaints | Identification data (last name, first name, shipping and billing address, email, phone number, non-resident subscriber, resident subscriber, non-subscriber), History of bookings and charges, history of favourite charging stations, Economic and financial (private) (the 4 last digits of your credit card) | Information collected is necessary for the performance of the contract with Ville de Paris, and could otherwise not be performed. | 5 years after termination of the commercial relationship with the subscriber | |
| Mailing of Newsletter Customized content And-or commercial offers | Subscribers and website users | Last name, First Name, e-mail | Legitimate interest | Until the use of the right to object or 3 years after the latest contact |
| Mailing of Newsletter Customized content And-or commercial offers | Non-subscriber customers with a user account who have already used the service | Last name, First Name, e-mail | Legitimate interest | Until the use of the right to object or 3 years after the latest contact |
| Mailing of commercial offers | Non-subscribers prospects with a user account who have never used the service | Last name, First Name, e-mail | Consent | Until the use of the right to object or 3 years after the latest contact |
| Mailing of surveys regarding: Satisfaction usage of electric vehicle and charging stations | Subscribers with a user account | Last name, First Name, e-mail | Legitimate interest | Duration necessary to conduct the survey |
| Mailing of surveys regarding: Satisfaction usage of electric vehicle and charging stations | Non-subscriber customers with a user account who have already used the service | Last name, First Name, e-mail | Legitimate interest | Duration necessary to conduct the survey |
Subscription to an electric vehicle charging service
Processing of customer complaints
Purpose
Personal data categories
Identification data (last name, first name, shipping and billing address, email, phone number, non-resident subscriber, resident subscriber, non-subscriber), History of bookings and charges, history of favourite charging stations, Economic and financial (private) (the 4 last digits of your credit card)
Legal basis
Information collected is necessary for the performance of the contract with Ville de Paris, and could otherwise not be performed.
Storage period
5 years after termination of the commercial relationship with the subscriber
Mailing of
Newsletter
Customized content
And-or commercial offers
Purpose
Subscribers and website users
Personal data categories
Last name, First Name, e-mail
Legal basis
Legitimate interest
Storage period
Until the use of the right to object or 3 years after the latest contact
Mailing of
Newsletter
Customized content
And-or commercial offers
Purpose
Non-subscriber customers with a user account who have already used the service
Personal data categories
Last name, First Name, e-mail
Legal basis
Legitimate interest
Storage period
Until the use of the right to object or 3 years after the latest contact
Mailing of commercial offers
Purpose
Non-subscribers prospects with a user account who have never used the service
Personal data categories
Last name, First Name, e-mail
Legal basis
Consent
Storage period
Until the use of the right to object or 3 years after the latest contact
Mailing of surveys regarding:
Satisfaction
usage of electric vehicle and charging stations
Purpose
Subscribers with a user account
Personal data categories
Last name, First Name, e-mail
Legal basis
Legitimate interest
Storage period
Duration necessary to conduct the survey
Mailing of surveys regarding:
Satisfaction
usage of electric vehicle and charging stations
Purpose
Non-subscriber customers with a user account who have already used the service
Personal data categories
Last name, First Name, e-mail
Legal basis
Legitimate interest
Storage period
Duration necessary to conduct the survey
2. Recipients of the Data
In order to carry out the processing operations provided for in this Charter, your personal data may be communicated to other departments of the Data Controller or entities of the TotalEnergies Company (such as TotalEnergies Marketing France and TEVGO), as well as some service providers for marketing or satisfaction surveys purposes.
3. Data security and confidentiality
The data controller takes appropriate steps to preserve your personal data’s security and confidentiality, including measures to prevent them from being altered, damaged or disclosed to unauthorized third parties.
4. Management of cookies and other trackers
A cookie is a file that can record information about your browsing habits and facilitate use of the website at https://www.belib.paris.
Cookies are text files deposited on your device. They allow access to various types of information about you. Some of them belong to the website or application publisher (First party), while others belong to other players (Third party).
The chart below gives a detailed overview of each tracking cookie.
We will only activate cookies and other trackers once you have given your consent, with the exception of technical cookies and trackers essential for the provision of services you request from the website at https://www.belib.paris.
| Type of cookie | Name of the cookie | Purpose of the cookie | Provider | Conservation period for France | Conservation period out of France |
|---|---|---|---|---|---|
| Technical cookie: authentication | AUTH_LEGACY_SESSION | Information is necessary for the App to function properly and for authentication purposes | TotalEnergies Charging Services | Duration of the session | Duration of the session |
| Geolocation Cookie | SPK MapBox (application interface) | User can choose to share his/her geolocation to improve his experience on the Application (providing he/she consents first) | MapBox | Duration of the session | Duration of the session |
| Geolocation Cookie | Browser (website interface) | User can choose to share his/her geolocation to improve his experience on the Application (providing he/she consents first) | User Browser | Duration of the session | Duration of the session |
| Technical and functional cookies | utag_main, utag_main_, tealium_segment, utag_env_ | These cookies can be added to the acceptance of the tealium service. They make it possible to manage the activation or not of other cookies contained in the Tealium Tag management system. | Tealium | 13 months | |
| Statistical cookies | atuserid | Client-side visitor ID cookie (overrides server-side) | Piano Analytics | 6 months | 13 months |
| Statistical cookies | Atauthority | CNIL exemption cookie that allows the storage/recording of visitor consent | Piano Analytics | 6 months | 13 months |
| Statistical cookies | Idirxvr | Historical visitor ID (backup server-side visitor ID cookie) | Piano Analytics | 13 months | 13 months |
| Statistical cookies | Atidx | Secured visitor ID (backup server-side visitor ID cookie) | Piano Analytics | 13 months | 13 months |
| Statistical cookies | Atid | Main visitor ID (backup server-side visitor ID cookie) | Piano Analytics | 13 months | 13 months |
| Statistical cookies | Atreman | Keeps a prior attribution campaign in memory | Piano Analytics | 30 days | 30 days |
| Statistical cookies | Atsession | List of new campaigns encountered during a visit, in order to avoid measuring the same campaign several times | Piano Analytics | 30 days | 30 days |
Technical cookie: authentication
Name of the cookie
AUTH_LEGACY_SESSION
Purpose of the cookie
Information is necessary for the App to function properly and for authentication purposes
Provider
TotalEnergies Charging Services
Conservation period for France
Duration of the session
Conservation period out of France
Duration of the session
Geolocation Cookie
Name of the cookie
SPK MapBox (application interface)
Purpose of the cookie
User can choose to share his/her geolocation to improve his experience on the Application (providing he/she consents first)
Provider
MapBox
Conservation period for France
Duration of the session
Conservation period out of France
Duration of the session
Geolocation Cookie
Name of the cookie
Browser (website interface)
Purpose of the cookie
User can choose to share his/her geolocation to improve his experience on the Application (providing he/she consents first)
Provider
User Browser
Conservation period for France
Duration of the session
Conservation period out of France
Duration of the session
Technical and functional cookies
Name of the cookie
utag_main, utag_main_, tealium_segment, utag_env_
Purpose of the cookie
These cookies can be added to the acceptance of the tealium service. They make it possible to manage the activation or not of other cookies contained in the Tealium Tag management system.
Provider
Tealium
Conservation period for France
13 months
Conservation period out of France
Statistical cookies
Name of the cookie
atuserid
Purpose of the cookie
Client-side visitor ID cookie (overrides server-side)
Provider
Piano Analytics
Conservation period for France
6 months
Conservation period out of France
13 months
Statistical cookies
Name of the cookie
Atauthority
Purpose of the cookie
CNIL exemption cookie that allows the storage/recording of visitor consent
Provider
Piano Analytics
Conservation period for France
6 months
Conservation period out of France
13 months
Statistical cookies
Name of the cookie
Idirxvr
Purpose of the cookie
Historical visitor ID (backup server-side visitor ID cookie)
Provider
Piano Analytics
Conservation period for France
13 months
Conservation period out of France
13 months
Statistical cookies
Name of the cookie
Atidx
Purpose of the cookie
Secured visitor ID (backup server-side visitor ID cookie)
Provider
Piano Analytics
Conservation period for France
13 months
Conservation period out of France
13 months
Statistical cookies
Name of the cookie
Atid
Purpose of the cookie
Main visitor ID (backup server-side visitor ID cookie)
Provider
Piano Analytics
Conservation period for France
13 months
Conservation period out of France
13 months
Statistical cookies
Name of the cookie
Atreman
Purpose of the cookie
Keeps a prior attribution campaign in memory
Provider
Piano Analytics
Conservation period for France
30 days
Conservation period out of France
30 days
Statistical cookies
Name of the cookie
Atsession
Purpose of the cookie
List of new campaigns encountered during a visit, in order to avoid measuring the same campaign several times
Provider
Piano Analytics
Conservation period for France
30 days
Conservation period out of France
30 days
How to withdraw your consent
When you first connect to the website at https://www.belib.paris, you will be given the option to consent, or not, to the use of cookies and/or adjust your cookie settings. Should you later decide to change these settings, you may manage your cookies by clicking on the link at the bottom of our website or app, or through a button named “cookies”.
In order to delete previously installed cookies, please refer to the instructions provided, depending on your operating system (Windows, OS X, etc.).
5. Your rights / Contact
In accordance with current regulations, you have the right to access and correct your data. In the case of processing based on a contractual relationship (performance of a contract), you also have a right to request erasure, portability and restriction of processing of your data.
You can exercise your rights and make inquiries about the processing of your personal data by contacting TEVGO - Tour Michelet, Bâtiment B/C, 24 Cour Michelet, 92800 Puteaux-FRANCE or writing to donneespersonnelles@tevgo.fr
If, after contacting us, you consider your rights are still being infringed, you have the right to lodge a complaint with the CNIL (France’s Supervisory Authority).